In this page, you’ll find instructions on how to pay, log in to your account and manage your membership.

To access all exclusive materials, become a member in 3 simple steps:

  • STEP 1. First, pick the tier that suits you. Annual plans get 2 months off.
  • STEP 2. Add your credit card details. Note that all payments are processed by WordPress, and we never get access to your card details.

During payment, a WordPress account will be created for you, associated with the email you enter. You will use this account to access your membership.

  • STEP 3. After payment, check your inbox (or spam folder) for an email from WordPress (the platform where the Toolkit is built on). Complete the 2-step confirmation process to ensure your account is fully activated, and add us to your whitelist to ensure you receive any future emails. You must complete the 2-step confirmation process to activate your account.

You signed up! Now what?

FAQs

Logging in

How do I access my account?

You can access your account from any page, by clicking on ‘Log in’ in the top-right corner.

You’ll be taken to your dashboard.

Click on ‘Already a paid subscriber? Log in‘ and you’ll be prompted to enter your email or username to request a login link.

You’ll automatically receive an email with a magic link to sign in. To keep your account secure, this link can only be used once, and will expire in one hour. You can request magic links whenever you need them, but let a few minutes pass between each to avoid issues.

Can I log in with a password instead?

To log in with a password, you’ll need to use your WordPress account directly (which you created in the background during payment). However, we suggest using the link method shown above for simplicity.

Can I log in from individual member posts?

Yes. To log in via any member-only posts, click on the post and clicking on ‘already a paid subscriber’ and log in via the link as shown above.

Can I log in via Dashboard pages?

Yes. Similar to individual posts, click on ‘Already a paid subscriber? Log in‘, and you’ll request a login link as described above.

I am logged in, but I can’t see member-only content.

Please make sure you are logged in with the email address that you used to pay for your membership, and that you confirmed your email subscription (you may need to head to your spam folder to complete the 2-step sign-up).

If you see the message ‘Switch accounts’, this means you have more than one account. Ensure you are logged in to the one holding the paid subscription. If you can’t figure this out, send us an email, and we’ll assist. Please allow 5-10 business days, AEST.

I’ve tried all the steps above, and I still can’t log in to my account

If you’re having issues logging in, try the solutions detailed in the Logging in section while using a fresh incognito/private window, or clear the cache to avoid loading an old version of the page.

If, after using an incognito window, you still cannot log in, send us a message. Please use this form and we’ll get back to you as soon as possible, but it can take up to 5-10 business days, AEST. Please note we only provide support via email.

Settings

How do I manage my membership settings?

Find any email we’ve sent, scroll down to the bottom and click on ‘manage your email subscriptions’. From there, you can manage your subscription settings, notifications as well as payments.

Navigate to ‘manage subscriptions’.

In the Toolkit settings page, click on the blue button labelled ‘Manage purchases’.

  • From the page that opens, you can:
    • Account: edit your details, name and username
    • Preferences: choose your language and privacy settings
    • Billing: find your active upgrades, billing history and change your payment methods
    • Security: edit your recovery methods, 2-step authentication and more
    • Notifications: choose which ones you get for the site, comments and more

Can I change the email address my membership is connected to?

If you would like to change your email address, use the instructions shown in Settings, above. If you ran into any issues, please use this form to let us know. Please allow 5-10 business days, AEST.

Payments

Can I switch from a monthly to a yearly membership?

To switch, you’ll need to cancel the existing membership, and then use the “Upgrade” page again to re-subscribe whenever you want. There are no refunds for unused time, so it is best that you wait until your subscription has run its course to avoid paying double.

Can I switch from an annual to a monthly membership?

To switch, you’ll need to cancel the existing membership, and then use the “Upgrade” page again to re-subscribe. There are no refunds for unused time, so it is best that you wait until your subscription has run its course to avoid paying double.

Can I change the credit card used to pay for my membership?

Yes. To manage your subscription, locate any email we sent, scroll to the botton and click on ‘manage your email subscriptions’. From there, click on ‘manage subscription’, then on the ‘manage purchases’ blue button, and then ‘Billing’. This page allows you to manage your billing details, including credit card information.

How do I cancel my membership?

To cancel your membership, head to the billing page shown above and follow the steps to cancel.

It’s important to keep in mind that if you’ve already paid for a full month or year, there won’t be an option for a partial refund. However, once you cancel, you will still have access to all of the membership perks until your subscription expires. After that, you won’t be charged again.

Other

Where can I find all topics and sections?

You can find the full list of contents here.

How can I get complimentary access to the Toolkit?

To receive complimentary access, subscribe to Paola’s Substack. You’ll receive access as per the T&C shown on the ‘About’ page, which may vary from time to time.

How can I get in touch with any issues or suggestions?

Your questions, feedback, and concerns are important to us. To get in touch with our team, contact us; we’ll get back to you as soon as possible. Please allow 5-10 business days, AEST.

Terms and Conditions, Shop

Terms and Conditions, Disclaimer

Prices are stated in USD. Please make sure to input your email correctly to avoid delays. All sales are final. These terms may be amended at any time without notice. All payments are handled via HubSpot and Stripe or WordPress, and we never get access to your credit card information.
In addition:
Membership: You’ll need a free WordPress account to become a member. You’ll gain access to exclusive content on this site immediately after you subscribe. For bonus PDFs visit the document section in your dashboard. You can cancel at any time, but note there are no refunds for unused time.
eBooks/PDFs: Once your payment is processed, you’ll be redirected to a confirmation page to download your document, and shortly after will receive a receipt via email. If you run into any issues downloading, please reply to the receipt we sent to let us know, or email us here and we’ll get back to you within 5-10 business days, AEST with your document/s.

Disclaimer: Opinions and materials presented are not investment or financial advice and are intended for informational and educational purposes only; please consult a financial advisor before investing. Content might contain affiliate links. By reading or sharing, you agree to our full disclaimer.

Investor, corporate? Join Synergy Resource Capital’s distribution list for our newsletter and updates.